topic Cancelling broadband at end of contract in Full Fibre

Cancelling broadband at end of contract

Mojodean44 — Thu, 28 Aug 2025 20:24:15 GMT

How do I cancel my broadband contract at end of the contract? Does it automatically renew ?

Re: Cancelling broadband at end of contract

fr8ys — Thu, 28 Aug 2025 20:38:19 GMT

Your contract / connection continues until you normally give TalkTalk 30 days notice.

If you wish to give such notice, you need to phone and speak to the loyalty team

Alternatively, if you wish to move to another contract and it's a like for like contract you can ask your new provider to give TalkTalk notice. It's still a good idea to phone and give notice to ensure the connection is terminated.

Re: Cancelling broadband at end of contract

Gliwmaeden2 — Thu, 28 Aug 2025 21:32:26 GMT

@Mojodean44, you may notice out of contract bills are higher than during your minimum term if discounts have expired.

Options to renew usually turn up in an email 2 to 3 months before the end of your contract, though recently these have come in for some customers up to 6 months earlier than the scheduled minimum term.

Renewal is not automatic.

Continuing out of contract gives you the freedom to leave without early termination fees, but as Fr8ys says, subject to 30 days' notice or until the new provider takes over.

Re: Cancelling broadband at end of contract

mandisa1-TT — Fri, 29 Aug 2025 07:22:37 GMT

Thank you so much for the support @fr8ys and @Gliwmaeden2

Hi there @Mojodean44 The information provided above is correct, to cancel the account please contact the cancellations team on 03451720088 - Voice - Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed