topic Re: Decommission of copper connections in Full Fibre

Decommission of copper connections

TWH0857 — Thu, 25 Sep 2025 10:25:11 GMT

I have just had a Full Fibre installation but the old copper wired connection and open reach box is still installed.

Who disconnects this?

Re: Decommission of copper connections

fr8ys — Thu, 25 Sep 2025 10:43:02 GMT

I assume by disconnect you mean remove as the line should be disconnected from use at the same time as fibre was installed.

OpenReach are not removing old copper wire as standard. Generally any wires in your home after the box are yours to remove, up to the box are OpenReach property.

However I doubt that OpenReach will object if you remove wires within your property , at least I hope not as I've done this, and you could argue you were decorating and wanted to have a clean surface. Note personal opinion.

TalkTalk have no control over the removal of such lines.

If your external wiring is visible, such as from a pole, and you want it removed for decorating or building works, you can contact OpenReach direct and request the removal.

An online form to complete can be found here.

I expect OpenReach will eventually get round to removing old equipment, but their priority is getting customers connected to fibre and keeping the networks running.

Re: Decommission of copper connections

TWH0857 — Thu, 25 Sep 2025 12:52:41 GMT

Thank you for the response, so, it looks like it will be a "me" job!!!

Thankfully its mostly ground level.......

Re: Decommission of copper connections

TWH0857 — Thu, 25 Sep 2025 13:19:56 GMT

I guess the box is also mine as its in the house!!! Wonder if I can sell on ebay....?

Re: Decommission of copper connections

fr8ys — Thu, 25 Sep 2025 14:05:52 GMT

Up to and including the box is officially the property of OpenReach.

Re: Decommission of copper connections

Mandisa-TT — Mon, 06 Oct 2025 07:03:47 GMT

Hi @TWH0857 let us know if you still need assistance reagrding this.

Re: Decommission of copper connections

TWH0857 — Wed, 08 Oct 2025 15:12:43 GMT

Good afternoon,

I have removed the aforementioned copper cable from my premises up to the openreach box and filled the hole on the window frame,

thank you for your concern!!!

best regards

Tom

Re: Decommission of copper connections

Mandisa-TT — Wed, 08 Oct 2025 15:15:32 GMT

@TWH0857 Thank you for the update! If you have any further questions or need assistance with anything else, please don't hesitate to reach out.