topic Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password in Full Fibre https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140724#M42518 <P>Hi thanks for letting us know <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/76604">@Porcia</a></SPAN>.</SPAN></P> Mon, 22 Dec 2025 11:21:48 GMT nambuso-TT 2025-12-22T11:21:48Z Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140650#M42511 <P>I've been trying to connect my new Wi-Fi doorbell to the app on my phone, which require connecting the doorbell to my Wi-Fi Hub 3. The doorbell recognises the Router, but the supplied password for the router is not recognised so fails to connect even with the doorbell a meter away from the router. My Android phone and Tablet both connect to my router as they are able to scan the QR code, but it would seem that the password and the QR code don't match.</P> Sun, 21 Dec 2025 11:01:56 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140650#M42511 Porcia 2025-12-21T11:01:56Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140651#M42512 <P>Double check you are using the WiFi password and not the admin password. It's a common mistake to make.</P> <P>&nbsp;</P> <P>Also the password is case sensitive and letter O and number 0 are sometimes hard to differentiate.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 21 Dec 2025 11:08:11 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140651#M42512 fr8ys 2025-12-21T11:08:11Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140652#M42513 <P>Oh, and because of the small print, I took a photo on my phone then zoomed in to read it.</P> Sun, 21 Dec 2025 11:27:40 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140652#M42513 fr8ys 2025-12-21T11:27:40Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140653#M42514 <P>Seems like I may have fixed it, or it's at least a workaround. Seems my Phone is connected to the router on the 5Ghz network, whereas the doorbell works on the 2.4 GHz network. Changing the Password for the 2.4 GHz network in the router settings allows the doorbell to at least connect to the router, but getting the app to work that's another headache, but not for here.&nbsp;</P><P>It would seem that my router does not like the same password on both the 2.4 and 5 GHz networks.</P> Sun, 21 Dec 2025 11:44:57 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140653#M42514 Porcia 2025-12-21T11:44:57Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140683#M42516 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/76604">@Porcia</a></SPAN> Just to confirm you have been able to sort the issue and the doorbell is now connected?</P> Mon, 22 Dec 2025 07:09:49 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140683#M42516 mandisa1-TT 2025-12-22T07:09:49Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140722#M42517 <P>Yes, Wi-Fi doorbell is now connected, not sure if it's an official way to do it, but my workaround is working, thanks.</P> Mon, 22 Dec 2025 11:17:07 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140722#M42517 Porcia 2025-12-22T11:17:07Z Re: Can not connect my Wi-Fi doorbell to my Router with the supplied password https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140724#M42518 <P>Hi thanks for letting us know <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/76604">@Porcia</a></SPAN>.</SPAN></P> Mon, 22 Dec 2025 11:21:48 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-not-connect-my-Wi-Fi-doorbell-to-my-Router-with-the-supplied/m-p/3140724#M42518 nambuso-TT 2025-12-22T11:21:48Z