topic Re: Router in Full Fibre

Router

Gannite6364? — Mon, 29 Dec 2025 16:10:23 GMT

I have sent a message over a month ago ref my router haveing a orange lite flashing reqesting a new one. I can get on the internet useing a tp-link router. what bothers me is that i have not had reply.

Re: Router

mandisa1-TT — Mon, 29 Dec 2025 16:14:21 GMT

Hi there @Gannite6364? I would love to look into this for you, please update your community profile, so I can assist you further.

Re: Router

Gannite6364? — Mon, 29 Dec 2025 16:32:54 GMT

I would like to know why my previos post have not been answerd. it is disgueting that i have not heard any thing in over a month.

Re: Router

mandisa1-TT — Mon, 29 Dec 2025 16:34:38 GMT

Just to confirm did you post it under this username? as I am not picking up any previous conversation

Re: Router

Gannite6364? — Mon, 29 Dec 2025 16:39:42 GMT

Yes i did.

Re: Router

Gliwmaeden2 — Mon, 29 Dec 2025 16:43:56 GMT

@Gannite6364?, all we can see under your profile area are the three posts currently on this thread. Your original one cannot have loaded correctly to post and was never displayed.

Re: Router

mandisa1-TT — Mon, 29 Dec 2025 16:44:30 GMT

I apologize for the inconvenience caused, however it seems your previous post did not make it through our queue.

Re: Router

mandisa1-TT — Mon, 29 Dec 2025 16:49:08 GMT

I would love to assist you however my resources are limited. Please contact the full fibre team on 03451720074 - VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed. They will complete diagnostic checks to detect if there is a fault with your router, they will be able to send you a free replacement router.