topic Re: 150 Full Fibre in Full Fibre

150 Full Fibre

dougan1963 — Thu, 08 Jan 2026 22:06:48 GMT

If I change from 65 fibre to 150 full fibre, will I be transferred to Utilities Warehouse?

Also, will I loose access to my @Tiscali emails if it does so?

Re: 150 Full Fibre

ferguson — Thu, 08 Jan 2026 22:37:12 GMT

Have you been notified that you are being switched to Utilities Warehouse? If it is because you are currently on a G.fast service then I do not believe it is possible. And in any case it may be too late.

Re: 150 Full Fibre

dougan1963 — Thu, 08 Jan 2026 23:02:56 GMT

No, I have not been notified.

My 65 fibre contract has expired, so was looking at 150 full fibre, as the monthly cost is cheaper than 65 fibre

Re: 150 Full Fibre

ferguson — Thu, 08 Jan 2026 23:13:00 GMT

Well then just contact the customer loyalty team and see what they can do for you! 🙂

Re: 150 Full Fibre

dougan1963 — Thu, 08 Jan 2026 23:14:23 GMT

I will be!

Re: 150 Full Fibre

ferguson — Thu, 08 Jan 2026 23:16:26 GMT

Cool, let us know how you get on.

Re: 150 Full Fibre

dougan1963 — Thu, 08 Jan 2026 23:17:04 GMT

Will do

Re: 150 Full Fibre

siphosethu-TT — Fri, 09 Jan 2026 07:03:33 GMT

Hi there @dougan1963, will await your feedback since you've already received help. Thank you very much @ferguson.

Re: 150 Full Fibre

dougan1963 — Thu, 15 Jan 2026 16:48:59 GMT

I have opted for a full fibre 150 contract, fixed at £24 per month for 2 years, so no price rises.

Re: 150 Full Fibre

siphosethu-TT — Thu, 15 Jan 2026 16:56:59 GMT

Hi there @dougan1963, I would advise you contact our loyalty team so they can advise you more on that and how everything works along with the prices. Thanks

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Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed

Re: 150 Full Fibre

ferguson — Thu, 15 Jan 2026 17:08:08 GMT

Ace, that's a good deal. 🙂

Re: 150 Full Fibre

dougan1963 — Thu, 15 Jan 2026 17:24:39 GMT

I was put through to the loyalty team via chat

Re: 150 Full Fibre

Philile-TT — Fri, 16 Jan 2026 07:04:04 GMT

@dougan1963 did you get the assistance you needed?

Re: 150 Full Fibre

dougan1963 — Fri, 16 Jan 2026 07:17:33 GMT

Yes, I was offered a better deal on fibre 65, but decided to have full fibre, as it actually worked out cheaper

Re: 150 Full Fibre

Philile-TT — Fri, 16 Jan 2026 07:18:45 GMT

@dougan1963 that is great, thank you for the update.