topic Re: Returns in Full Fibre

Returns

Anonymous — Wed, 14 Jan 2026 23:49:30 GMT

Do you want the Grandstream HT801 sent back??? Ported number to 3rd party and will be using dedicated VOIP phone.

Though I did finally get the phone working it has meant using the DMZ which is frankly REALLY NOT advisable as totally open out there on the internet, so I have had to put another spare router on another domain to protect my own network. Everything has been closed down on the first router and transferred to my secondary router. Shame really as phone works really well now.

Also Eeros x 2, new power supplies I bought from Amazon as spiked during thunderstorm. They were on but no wan connected. It is all getting dusty on my shelves. Hardly ever used. Purely on in case I needed to switch in another router if my main suffered any troubles.

I use more powerful Linksys, TP-Link and Asus routers and managed switches on my 950/950.

Please advise.

Re: Returns

Gliwmaeden2 — Thu, 15 Jan 2026 00:14:07 GMT

Talktalk will recycle all of it if you want, @Anonymous.

They list the things that MUST be returned in this article:

https://help-centre.talktalk.co.uk/Manage_account/More_account_support/Returning_your_TalkTalk_equipment

Re: Returns

nambuso-TT — Thu, 15 Jan 2026 07:09:40 GMT

Hi there

@Gliwmaeden2 Thank you very much for advising.

Re: Returns

Anonymous — Thu, 15 Jan 2026 08:26:40 GMT

Wel if it isn't a mandatory return, I am going to the local recycling centre next week I will deposit them there in their electrical items section. I thought some equipment had to be returned to TalkTalk.

Re: Returns

nambuso-TT — Thu, 15 Jan 2026 08:44:45 GMT

You can explore the four options provided in the link shared by @Gliwmaeden2 to determine which one works best for you.

Re: Returns

Anonymous — Thu, 15 Jan 2026 16:59:19 GMT

Looks they need to come back as I am on the 950 service. Can you arrange a nice shiny bags please.

Re: Returns

Philile-TT — Fri, 16 Jan 2026 07:03:05 GMT

@Anonymous no worries, I will order the prepaid bag for you.