topic Re: Sagemcom fast 5359 v 5364 in Full Fibre

Sagemcom fast 5359 v 5364

coutinho — Sat, 25 Apr 2026 15:19:07 GMT

Hi, had a 5364 on fibre 65 for years. Upgraded to fibre 150 and was sent a 5359 (though told I would get an eero 6! ). Everything I read online suggests the 5359 is much older and not as good. Anyone know why I would be sent this?

Thanks

Re: Sagemcom fast 5359 v 5364

KeithFrench — Sat, 25 Apr 2026 15:33:32 GMT

Hi @coutinho

You are misinformed. The eero has been replaced by the WiFi Hub 3 (FAST5359). This is a WiFi 6 router with the latest security mode - WPA3. It is the standard router now for Full Fibre.

The 5364 is the WiFi Hub 1 and is the much older model. If you need any tech support on any of these three different routers, I can provide it.

Re: Sagemcom fast 5359 v 5364

coutinho — Sat, 25 Apr 2026 16:28:19 GMT

Thanks Keith. That's a far clearer explanation than I received from TT.

Re: Sagemcom fast 5359 v 5364

ferguson — Sat, 25 Apr 2026 16:48:45 GMT

"Everything I read online suggests the 5359 is much older and not as good." Where did you see that? Beware what you read online! 😉

Re: Sagemcom fast 5359 v 5364

coutinho — Sat, 25 Apr 2026 16:54:05 GMT

Google AI - I thought that knew everything! 😅. Thanks for responding

Re: Sagemcom fast 5359 v 5364

ferguson — Sat, 25 Apr 2026 17:02:14 GMT

LOL, thank you for taking my response in good stead!

Re: Sagemcom fast 5359 v 5364

Adamfmc — Fri, 01 May 2026 17:07:19 GMT

This has been helpful. However I don't understand why Sagemcom would use a lower model number for a newer product. How did that happen?

Re: Sagemcom fast 5359 v 5364

ferguson — Fri, 01 May 2026 18:30:16 GMT

You'd have to ask them that!

Re: Sagemcom fast 5359 v 5364

coutinho — Fri, 01 May 2026 20:13:38 GMT

No idea. I just ask the questions 😆. Of (probably very little) interest, back in the day, Renault brought out the Renault 6 before the Renault 5.

Re: Sagemcom fast 5359 v 5364

KeithFrench — Fri, 01 May 2026 21:00:25 GMT

Hi @coutinho @Adamfmc

Whilst we try & support TalkTalk products, we have no influence over what they buy in or the manufacturer's model numbers. Of course, as I said in the past, you need to go by what TalkTalk calls them:-

WiFi Hub (5364)

WiFi Hub 2 (5464)

WiFi Hub 3 (5359)

If you use the TalkTalk names, it is far more obvious that the WiFi Hub 3 is a newer, greater product than the original WiFi Hub.

Re: Sagemcom fast 5359 v 5364

benny55 — Sat, 02 May 2026 09:23:10 GMT

I think you’ll find that Sagemcom released more than one 5359 product. This particular one, as currently being supplied by TT, was originally the standard 'Shell Hub', when they were in the ISP market. However, Shell has subsequently being absorbed into TalkTalk and they appear to have adopted the 5359 as their standard go to rather than Eero.

Re: Sagemcom fast 5359 v 5364

KeithFrench — Sat, 02 May 2026 10:19:57 GMT

Yes, you are correct @benny55