topic Re: Full fibre in Full Fibre

Full fibre

Dazzler1976 — Sat, 09 May 2026 22:05:17 GMT

I have a question. I am upgrading from fibre 150 data only and copper phone line to full fibre 500 voip. I am currently using Eero 6 but told nit compatible with fibre 500 and I will be sent a WIFI Hub 3 postage at my cost.......

Googling has mixed reviews as always. Is the wifi Hub 3 bettwr to use or should yhis upgrade be given eero routers of a higher model I.e. 6 Pro or something? And is the Hub 3 going to give me a good reliable connection upstairs and extension back of house?

Re: Full fibre

Gliwmaeden2 — Sun, 10 May 2026 07:52:47 GMT

Talktalk doesn't generally issue the Eero any more, @Dazzler1976, so the Hub 3 is their latest standard router.

Re: Full fibre

Dazzler1976 — Sun, 10 May 2026 07:56:37 GMT

Thank you for your time to reply. Have you any experience with the hub 3? Does it have good range as always had issues reaching extension rear if house and upstairs bedrooms.

Many thanks

Re: Full fibre

fr8ys — Sun, 10 May 2026 10:25:20 GMT

unfortunately each house is different. What may be better for one isn't the best for another.

I know some here who feel the hub 3 is better, personally the Eero suits my home better, especially as I have Echo Dots that work as extenders.

You can but try once your upgrade is completed to see which works best for you.

Re: Full fibre

ferguson — Sun, 10 May 2026 12:40:00 GMT

@Dazzler1976

Bear in mind that as you are switching from copper to VoIP for your voice service that you will need the Hub 3 as it has a built-in socket to connect your phone.

Re: Full fibre

Dazzler1976 — Sun, 10 May 2026 14:20:25 GMT

But atalktalk told me eero won't work with gibre 500 upgrade and needed to be hub 3 🤷‍♂️

Re: Full fibre

Dazzler1976 — Sun, 10 May 2026 14:22:34 GMT

Which fibre are you on. As they said must be hub3. Do j have to send my 2 eero 6 back to them? Does the eero 6 work even though they said doesn't?

Re: Full fibre

ferguson — Sun, 10 May 2026 14:34:29 GMT

You can't connect your phone to an eero without a separate VoIP adapter. Which the Hub 3 has built in. It is a decent and highly specced router, reserve judgment until you have it and try it out. The eeros should not need to be returned.

Re: Full fibre

Dazzler1976 — Sun, 10 May 2026 14:42:55 GMT

Yea that's fair enough. If I have issues will need to get boosters from them. If eeros don't work with the fibre 500 then have no need for them I guess.

Thanks for help appreciated

Re: Full fibre

ferguson — Sun, 10 May 2026 15:59:33 GMT

No worries. Let us know how it goes. 🙂

Re: Full fibre

Dazzler1976 — Sun, 10 May 2026 19:18:07 GMT

Yes will do. Think go live 9th June so fingers crossed.

Cheers everyone

Re: Full fibre

GerryMac — Mon, 18 May 2026 15:50:46 GMT

Hi @Dazz I was using the Eero,s until I up-graded from FF150 to FF500 and was sent the Hub 3. Bit dubious in swapping over but I did and have no issues with it now. Had to contact the FF Team to get a few devices connected, but all sorted.. About 15 devices connected all over the house but haven't checked the signal in the garden as yet as it,s not warm enough yet to sit out, maybe next week as we usually get our summer then.. 🙄

HTH.

Re: Full fibre

Dazzler1976 — Mon, 18 May 2026 17:03:33 GMT

Thank you for reply. Did open reach have to upgrade ONT box? Apparently they're coming as per usual assess area pull in cable drill into house for ONT. We already have 1 which city fibre put in so unless needs upgrade poss wasted visit. Just need to know if my cupboard needs moving.

Re: Full fibre

GerryMac — Mon, 18 May 2026 17:29:17 GMT

Yes, hole drilled in front hall and cable run to ONT Box, from connection box outside where fibre cables are. Openreach carried the work out. Took a few hours.

Hope all goes well with the up-grade.

Re: Full fibre

ferguson — Mon, 18 May 2026 18:17:42 GMT

If City Fibre installed the previous ONT then Openreach will replace it with one of their own.

Re: Full fibre

Dazzler1976 — Mon, 18 May 2026 18:36:17 GMT

That's fair enough wasn't sure. I will make sure cupboard is out to give them enough space then. Much appreciated.

Re: Full fibre

benny55 — Tue, 19 May 2026 16:07:52 GMT

Is it a question of replacing the ONT or will it require an additional line into the premises?

Re: Full fibre

ferguson — Tue, 19 May 2026 17:35:36 GMT

Probably not, most providers run on Openreach cabling in any event. Either way, the installation will take care of it.

Re: Full fibre

Dazzler1976 — Tue, 19 May 2026 20:51:32 GMT

Exactly I will certainly repost the outcome and or if any issues 🙏

Re: Full fibre

Dazzler1976 — Tue, 09 Jun 2026 20:47:47 GMT

Hi desperate for help 😭🙈. So ipgrade happened openreach installed new box. Said ut was all connected. Which did look connected. Hub had a purple dot thought strange then the house ASD SON HAD meltdown. So spend over 3hrs chat to talktalk 4 department back and forth then 9pm logged out.

Basically my boys plays their games on android phone Roblox. But I am on there too I know what they do so monitored. We're playing no problem before upgrade. Now whenever they try to load it it say unable to vonnect to server..... it works perfectly fine on mobile data but on WiFi connected through hub it doesn't work not even when search roblox login via Google. Amazon eBay login loads no issues so something must be blocking it. They said check homesafe or parental setting as only I can access it! It's only since upgrade. Anyone have any ideas as my household went nuts tonight I'm shattered. How do I find it on my account and does anyone have idea 🙏🏻 🙏🏻 🙏🏻