New email settings

annw11 — Mon, 30 Jan 2023 20:08:42 GMT

Can you tell me if Talktalk have withdrawn my email service which I use via Microsoft outlook?

Re: New email settings

Gondola — Mon, 30 Jan 2023 20:29:33 GMT

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number

Check and Save changes

Select here: Update your profile

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in. This is to test you know the password and can sign in, compose and send and receive mail messages.

If your version of Outlook has been set to use insecure mail settings then yes it's highly likely to have been an action of last resort to withdraw IMAP/POP3 access to stop Outlook using insecure settings. What operating system is your device and what version of Outlook is it running?

Re: New email settings

Ady-TalkTalk — Wed, 01 Feb 2023 10:31:28 GMT

Hi annw11, I've requested that your mailbox be restored to full working order.

Ady

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New email settings

Re: New email settings

Re: New email settings