topic Email sign in error in Email

Email sign in error

JoeBloggs2 — Wed, 01 Feb 2023 00:02:58 GMT

Hello I was trying to sign in but forgot my password on my 2 accounts, now i have an error message when trying to sign in on all my devices. I've tried resetting my password but its still not working.

The error says:

We have detected suspiscious login behavior and further attempts will be blocked.

I had to make this new account just to post my problem any help would be great thanks.

Re: Email sign in error

Gondola — Wed, 01 Feb 2023 00:55:13 GMT

Hi JoeBloggs2

The Reset password now button in the help article Changing your email password will take you to password reset and recovery.

If you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.

Is that how you were changing your password before?