topic Re: Virgin.net emails. in Email

Virgin.net emails.

pleasurebearX — Fri, 10 Feb 2023 08:06:09 GMT

I stopped receiving my virgin.net emails via TalkTalk last Monday. Each time I log into my virgin.net email account, I receive the same message in the Outlook Send/Receive Progess box:

"Receiving reported error (0x800CCC92): Your email server rejected your log in. Verify your username and password for this account in Account Settings. The server responded: - ERR (AUTH) Authentication failed."

My virgin.net email address and password log-in is being rejected.

How can I gain access to my virgin.net emails?

Re: Virgin.net emails.

fr8ys — Fri, 10 Feb 2023 09:58:26 GMT

Can we assume you left Virgin Broadband to become a TalkTalk broadband customer?

If so then my understanding is the issue is one to contact Virgin over not Talk as doing a google search it appears that 90 days after leaving Virgin, they delete your Virgin email account. One such source for this here, but there are others.

If this is not the case and you feel it is a TalkTalk issue rather than Virgin, please post back with your thoughts.

Thank you.

Re: Virgin.net emails.

Ady-TalkTalk — Fri, 10 Feb 2023 11:25:36 GMT

Hi pleasurebearx, if you're still a virgin customer you need to contact their tech support. If you're not they'll have removed your access to your mailbox.

Ady