topic Re: Unable to access email after new settings in Email

Unable to access email after new settings

emzmum — Tue, 21 Feb 2023 11:22:41 GMT

Hello, like a lot of people, I've updated my settings as requested by TalkTalk but am unable to access email. It looks like there's a reset/unblocking that needs doing by TalkTalk but it doesn't seem possible to contact them. Gondola looks like you're doing a great job in helping others. Can you help me please? thanks

Re: Unable to access email after new settings

emzmum — Tue, 21 Feb 2023 16:40:42 GMT

How do we get some help? Looking at the posts, everyone has the same problem, so why can't TalkTalk reset everyone's access? Ady? can you please help? Can you put my email address on the list for reset please? thank you

Re: Unable to access email after new settings

Ady-TalkTalk — Wed, 22 Feb 2023 11:39:49 GMT

Hi emzmum, I've added your mailbox to the list of those to be restored to full service.

Ady

Re: Unable to access email after new settings

kjmstroud — Wed, 22 Feb 2023 13:46:01 GMT

please add me to this Andy @Ady-TalkTalk kjmstroud@talktalk.net

Re: Unable to access email after new settings

kjmstroud — Wed, 22 Feb 2023 13:45:32 GMT

@Ady-TalkTalk please add my email to this ****@talktalk.net

Re: Unable to access email after new settings

Ady-TalkTalk — Wed, 22 Feb 2023 13:49:06 GMT

Hi kjmstroud, please start a new topic and include the affected email address in the private notes section of your community profile.

Ady