topic Re: Email settings in Email

Email settings

Mozza52 — Thu, 23 Feb 2023 13:19:16 GMT

I like many other people am having problems with this. I have changed the settings on my iPhone and iPad but not my pc, however my pc is the only one receiving emails (at the moment)

I do have broadband with TalkTalk. I have just read the most recent posts but can't see how to rectify this.

Can you please help?

Re: Email settings

Gondola — Thu, 23 Feb 2023 14:20:39 GMT

If your PC is viewing emails via TalkTalk Mail webmail and an up to date Internet browser then that will continue working because it's secure by design.

However, if that PC also has some other email software on it that connects to your mailbox but that software you haven't updated then tell us the PC type, its Operating system and the email software and email version.

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number

Check and Save changes

Select here: Update your profile

Re: Email settings

Ady-TalkTalk — Fri, 24 Feb 2023 07:46:26 GMT

Hi Mozza52, please add the affected email address to the private notes in your community profile so that we can help.

Ady