topic Re: Pipex email no longer working with iPhone or outlook in Email

Pipex email no longer working with iPhone or outlook

odavies1 — Fri, 24 Feb 2023 13:19:33 GMT

I have a pipex email account but once I change the settings to the TalkTalk settings sent out in a recent email from TalkTalk, the link to the IMAP server fails to work as it says it can't authenticate the account even though I am using the correct email and password. This seems to be a common problem. What is the fix please so that I can pull email through to iPhone and outlook? Ady seems to be answering these problems.

Re: Pipex email no longer working with iPhone or outlook

Ady-TalkTalk — Fri, 24 Feb 2023 14:47:22 GMT

Hi odavies1, I will happily help you. Please add the affected mailbox to your community profile in the private notes section.

Ady

Re: Pipex email no longer working with iPhone or outlook

odavies1 — Fri, 24 Feb 2023 15:01:08 GMT

Thanks Ady - I have added the mailbox address to the private notes section

Re: Pipex email no longer working with iPhone or outlook

Ady-TalkTalk — Mon, 27 Feb 2023 10:51:51 GMT

Hi odavies1, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady