topic Re: Message for Ady in Email

Message for Ady

Maltman1746 — Fri, 24 Feb 2023 09:47:15 GMT

Hi Ady

We had an exchange about my wife not receiving emails over the last few days. She started to receive them yesterday, so thanks for sorting this. I tried to update our exchange but it wouldn't let me. Kept telling me my credentials weren't verified. I have now noticed that I am no longer receiving emails from the email address in the private section of my profile. Plus I cannot login to webmail. As far as I am aware the server settings are correct. Would it be possible for this to be looked at please? Thank you.

Re: Message for Ady

Ady-TalkTalk — Fri, 24 Feb 2023 14:08:04 GMT

Hi Maltman1746, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady

Re: Message for Ady

Maltman1746 — Fri, 24 Feb 2023 17:47:06 GMT

Thanks very much Ady. Speed of response and help much appreciated.

Re: Message for Ady

Ady-TalkTalk — Mon, 27 Feb 2023 11:23:59 GMT

Hi Maltman1746, there's been a delay in getting this restored, I've sent a chaser to the team to get it sorted.

Ady