Outgoing emails not working

HazelG — Sun, 26 Feb 2023 14:23:44 GMT

Have trouble sending emails via my laptop. Have changed settings as advised. I am receiving emails OK, is just sending mail. I use a client app called emClient. have used the diagnosis on it and tell it to fix, so it goes through the procedure, but then finally fails at the last hurdle by saying email server was detected but credentials were rejected. I have not changed my password for talktalkmail. This is for both accounts. (Note it is working OK for incoming and outgoing messages on my android phone)

Re: Outgoing emails not working

Gondola — Sun, 26 Feb 2023 14:39:14 GMT

Hi HazelG

Make sure that emClient is up to date. The settings will not be exactly the same as advised by TalkTalk.

You'll need to set up emClient as an IMAP account with the following settings:

Account Type	IMAP
Username	Full email address
Password	Email password
Incoming mail server Host	mail.talktalk.net
Incoming Port (IMAP)	993
Security Policy	Use SSL/TLS on special port (Legacy)
Outgoing mail server Host	smtp.talktalk.net
Outgoing Port	587
Security Policy	Force usage of SSL/TLS
Server Requires Authentication	Yes
Authentication Method	Normal Password

Let us know if that's now working.

topic Outgoing emails not working in Email

Outgoing emails not working

Re: Outgoing emails not working