topic Re: Pipex email on Iphone in Email

Pipex email on Iphone

Workerdave — Fri, 24 Feb 2023 12:37:29 GMT

Updated email details but verification fails with the message 'No password provided'.

Entered password with the one that works on webmail, but still fails to receive mails on my phone.

Re: Pipex email on Iphone

Ady-TalkTalk — Fri, 24 Feb 2023 14:35:07 GMT

Hi Workerdave, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady

Re: Pipex email on Iphone

Workerdave — Mon, 27 Feb 2023 09:30:15 GMT

Hi, now getting error message “user name or password incorrect “ tried many times.

Able to logon to webmail so believe my details correct. When will the mailbox be restored?

Thanks

Re: Pipex email on Iphone

Gondola — Mon, 27 Feb 2023 10:02:17 GMT

Today or tomorrow I'd say. Try again later to see if the iPhone authenticates the password. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Re: Pipex email on Iphone

Ady-TalkTalk — Mon, 27 Feb 2023 10:14:17 GMT

Hi Workerdave, they should be done in 48 hours. I've sent a chaser to see if we can get them speeded up.

Ady