topic Re: Lost access to tiscali email via Windows Mail and Android phone in Email

Lost access to tiscali email via Windows Mail and Android phone

angusrobbo — Wed, 22 Feb 2023 14:10:21 GMT

I have recently lost access to my tiscali email when I try to access it via Windows 11 Mail or on my Android phone.

I have checked that I have the correct password and email settings on the respective mail clients but still get the error messages.

I can access emails via the Talk Talk webmail but would like to also use other mail clients.

Could I please be added to the list of those to be restored to full service by Talk Talk?

Thanks

Angus

Ady-TalkTalk — Thu, 23 Feb 2023 07:22:41 GMT

Hi angusrobbo, I've added your mailbox to the list of those to be restored to full function. Please allow 48 hours.

Ady

angusrobbo — Thu, 23 Feb 2023 13:52:21 GMT

Thanks very much, Ady

Ady-TalkTalk — Fri, 24 Feb 2023 07:40:11 GMT

You're very welcome.

Ady

angusrobbo — Tue, 28 Feb 2023 10:32:56 GMT

Hi again Ady

I still cannot get access to my emails via either Mail or on my Android phone.

I've checked all the settings and used those recommended by the TalkTalk online help pages but still getting error mesages.

Is there any way to check that my mailbox has been restored to full function, please?

Angus

Ady-TalkTalk — Tue, 28 Feb 2023 10:58:47 GMT

I've been told it will be sorted very shortly.

Ady

angusrobbo — Tue, 28 Feb 2023 15:36:08 GMT

Thanks again, Ady

All sorted and working properly now!

Angus

Ady-TalkTalk — Thu, 02 Mar 2023 08:05:49 GMT

You're most welcome.

Ady