topic Re: Reactivate access to my email please in Email

Reactivate access to my email please

Bigfatkev — Tue, 28 Feb 2023 21:31:02 GMT

Can the support guys reactivate full access to my email account thank you

Re: Reactivate access to my email please

Gondola — Tue, 28 Feb 2023 22:09:20 GMT

I've requested that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and access returned within a couple of days after that. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with your homecall email contacts.

Are you confident that you need no help with checking the services / devices / email software for compatibility with secure mail and the incoming and outgoing server settings you're using? Did you identify the insecure settings, for example? The culprit device or software that got your homecall mailbox access switched off?

Re: Reactivate access to my email please

Ady-TalkTalk — Thu, 02 Mar 2023 09:44:22 GMT

Hi Bigfatkev, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady