topic Re: Pipex on Email Clients in Email

Pipex on Email Clients

ghm57 — Tue, 28 Feb 2023 15:23:37 GMT

Hi TalkTalk,

Can I get access re-enabled for email clients with my pipex account please following last weeks change.

My email address is in my private notes as requested in this thread - https://community.talktalk.co.uk/t5/Email/Anyone-who-has-lost-access-to-their-email/td-p/2955411

Re: Pipex on Email Clients

Gondola — Tue, 28 Feb 2023 17:08:44 GMT

Are you absolutely sure you've identified the culprit that was connecting insecurely to your mailbox?

Re: Pipex on Email Clients

ghm57 — Thu, 02 Mar 2023 10:07:28 GMT

Hi @Gondola

Apologies for the delayed response. I've gone through all the devices this morning and removed it on a couple of stragglers

Re: Pipex on Email Clients

Gondola — Thu, 02 Mar 2023 10:09:16 GMT

I've requested that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and access returned within a couple of days after that. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Re: Pipex on Email Clients

Ady-TalkTalk — Mon, 06 Mar 2023 10:00:36 GMT

Hi ghm57, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady