topic Re: IMAP block on email in Email

IMAP block on email

JonitIvory210180 — Wed, 01 Mar 2023 10:53:50 GMT

IMAP has been blocked as one of my devices had incorrect security settings applied. I have now corrected this and added the affected addresses in the Private Notes field of my account here, could IMAP access be reinstated please.

Re: IMAP block on email

Gondola — Wed, 01 Mar 2023 16:34:21 GMT

I've requested that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and access returned within a couple of days after that. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Are you confident that you need no help with checking other services / devices / email software for compatibility with secure mail and the incoming and outgoing server settings you're using? Did you identify only the one culprit device or software that got your mailbox access switched off?

Re: IMAP block on email

JonitIvory210180 — Thu, 02 Mar 2023 09:30:59 GMT

Thanks @Gondola, yep, it was an iPad that I only used occasionally.

Re: IMAP block on email

Ady-TalkTalk — Thu, 02 Mar 2023 15:55:40 GMT

Hi Jonitivory210180, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady