topic Sent items suddenly deleted prior to mid Feb 2023 in Email

Sent items suddenly deleted prior to mid Feb 2023

RABski — Fri, 03 Mar 2023 21:46:09 GMT

I have discovered today to my horror that my sent items have suddenly all deleted for some unknown reason which i have sent prior to 22.2.23. I spent 2.5 hours on the live chat to technical support today and they assure me that I must have deleted them myself as there is nothing they can do to retrieve them. They are not in my trash folder as they would be had I deleted them. Very annoyed as there are many important emails i need to keep a record of. Has anyone else had this problem please? 😫

Re: Sent items suddenly deleted prior to mid Feb 2023

Gondola — Fri, 03 Mar 2023 22:02:01 GMT

What TalkTalk are saying is that TalkTalk do not delete anything from the Sent objects folder that you'll see in TalkTalk Mail webmail.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in.

You'll see the standard folders.

Inbox

Drafts

Sent objects

Spam

Trash

Re: Sent items suddenly deleted prior to mid Feb 2023

annepaul — Sat, 03 Aug 2024 10:33:56 GMT

I can see the sent items but every time i try to read them thy delete themselves

Re: Sent items suddenly deleted prior to mid Feb 2023

Gliwmaeden2 — Sat, 03 Aug 2024 11:11:34 GMT

Please start your own thread for this, @annepaul.

Return to the message board and click on start a topic.

Also complete your community forum profile details for Talktalk staff to identify your account.

Go via your avatar; settings; Personal Information....SAVE CHANGES.

Staff will respond after the weekend.