topic Re: Updating email settings in windows mail on windows 10 in Email

Updating email settings in windows mail on windows 10

dianethorpe — Sat, 04 Mar 2023 14:32:01 GMT

Hello. Has anyone had success updating their email settings on windows mail (on windows 10)? Anyone can show a setting example?

What do we put in username? Is that the same as email address? I'm not sure if that one is critical.

At the moment via windows mail on old settings can receive but not send email.

Thankyou.

Re: Updating email settings in windows mail on windows 10

KeithFrench — Sat, 04 Mar 2023 14:50:17 GMT

The username must be set to the full email address:-

e.g.

fred.bloggs@talktalk.net

IMAP & SMTP settings

Re: Updating email settings in windows mail on windows 10

Gondola — Sat, 04 Mar 2023 15:00:08 GMT

The Username is always the full email account email address and that must be the same for receiving and sending mail by the incoming and outgoing mail servers.

Windows Mail Advanced Sync Options for an IMAP email account are:

Let me know if you need more help.

Select here:
TalkTalk Mail Support

TalkTalk Mail help
Using TalkTalk Mail

Email settings and device setup guides for TalkTalk Mail

About TalkTalk Mail Plus

Re: Updating email settings in windows mail on windows 10

dianethorpe — Mon, 06 Mar 2023 18:35:47 GMT

Hello. I put in the details in settings but got an error message that it was not successful. So the settings are not saved. Not sure what to try next. From the above it seems the Account name is irrelevant right? I put the email address for username.

Re: Updating email settings in windows mail on windows 10

Gondola — Mon, 06 Mar 2023 18:54:52 GMT

Set up via the Advanced setup settings of an email profile, as in this example for Windows 10 / 11.

Select the Windows icon bottom left
Select the Settings cog icon
Select Accounts
Select Email & Accounts
Select the Account > Manage
Change Mailbox Sync Settings
Select Advanced Mailbox Sync Settings and scroll down

At that point on your device you ought to see the Sync Options setup to enter the TalkTalk Mail server settings: Select Done

Re: Updating email settings in windows mail on windows 10

dianethorpe — Mon, 06 Mar 2023 21:30:54 GMT

The change mailbox settings is greyed out form that windows menu. But I don't know if this error in the windows mail settings helps discern the issue? After trying to enter all the email settings.

Re: Updating email settings in windows mail on windows 10

Gondola — Mon, 06 Mar 2023 21:39:54 GMT

The error code usually relates to a Windows installation problem. You may need to run a Windows troubleshooter to get diagnostic information. I cannot tell from the code what the exact problem is.