topic Re: Talktalk mail stopped working on iPhone mail app in Email

Talktalk mail stopped working on iPhone mail app

Emma-LouiseR — Wed, 08 Mar 2023 12:58:13 GMT

My Talktalk email has stopped working on my iPhone mail app, the error says ‘Cannot get mail, no password provided for Talktalk’. The password is provided, I have reentered it many times, I have removed Talktalk from my mail settings and set it back up again with the correct password over and over again, I have updated and restarted my iPhone, nothing works. It still just says ‘No password provided, update password in settings’ when the correct password is right there. Please help me fix it, I haven’t had any problems accessing my Talktalk mail via my iPhone mail app up until now.

Re: Talktalk mail stopped working on iPhone mail app

Ady-TalkTalk — Wed, 08 Mar 2023 14:14:57 GMT

Hi Emma-LouiseR, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

If you're not using the correct settings the account will be limited again very quickly.

Ady

Re: Talktalk mail stopped working on iPhone mail app

Ady-TalkTalk — Mon, 13 Mar 2023 11:56:12 GMT

Hi Emma-LouiseR, is your mail working as normal?

Ady