topic Re: Tiscali email not working in Email

Tiscali email not working

rautospoon — Fri, 10 Mar 2023 07:24:05 GMT

On Outlook email get error message OX800CCC78 (cannot copy and paste the full message) and on Webmail get : Message could not be sent to the following recipients: [axxx g xxxx<XXXXXXXXX@hotmail.co.uk>] (550 - 550 5.1.0 aWu0p1zAgFLnq Sender Domain Invalid (TT420)

Any ideas ? Cheers.

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 07:33:50 GMT

PS. I am also continually getting a pop-up asking me for my name and password for each of my 2 Tiscali email accounts.

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 07:44:48 GMT

PPS. Correctly entered my name and password and now getting error message OX800CCC92.

Re: Tiscali email not working

Anonymous — Fri, 10 Mar 2023 08:57:09 GMT

Morning,

Our team are currently looking into this and updates will be provided via our Service Status Page as soon as we know more.

Thanks

Re: Tiscali email not working

Gondola — Fri, 10 Mar 2023 09:00:16 GMT

Port 25 is blocked. So you're still using out of date insecure settings on Outlook.

Is webmail working?

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in.

Re: Tiscali email not working

Gondola — Fri, 10 Mar 2023 09:05:10 GMT

Just checked and Tiscali DNS is down.

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 09:13:49 GMT

Hi. I got a new laptop last Sept and since then I have been on IN - mail.talktalk.net - Port 995 and OUT = smtp.talktalk.net - PORT 587 with absolutely no problems at all until today.

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 09:15:24 GMT

As stated in my OP webmail is also not working but I can "sign into" both of my email accounts with no problem.

Re: Tiscali email not working

Gondola — Fri, 10 Mar 2023 09:19:54 GMT

Yes, I rechecked and found the Tiscali DNS is down. As I posted in message 6.

Re: Tiscali email not working

Anonymous — Fri, 10 Mar 2023 09:44:23 GMT

Hi,

Would you mind retesting as I've been advised that this should now be resolved.

Thanks

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 09:55:42 GMT

Hi. Now receiving emails on client and wemail but sent emails are still "stuck" in outbox.

I am also still continually getting a pop-up asking me for my name and password for each of my 2 Tiscali email accounts.

Re: Tiscali email not working

HurleySteve — Fri, 10 Mar 2023 10:03:19 GMT

Webmail now sending emails...

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 10:05:40 GMT

Now receiving error message OX800CCC92 again !

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 10:13:27 GMT

Can now send and rreceive on webmail but only recive on client mail.

Re: Tiscali email not working

rautospoon — Fri, 10 Mar 2023 11:22:38 GMT

Can now send emails on client and "pop up" gone - hooray !

Re: Unable to send e-mails via Outlook, on either PC or phone.

rautospoon — Fri, 10 Mar 2023 11:26:01 GMT

Can now send emails on client and "pop up" gone - hooray !