topic Re: onetel settings macmail in Email

onetel settings macmail

shake1 — Mon, 27 Feb 2023 21:31:59 GMT

My onetel email on my macmail has stopped working. I have changed the settings on my macmail to the suggested settings but still no joy. I'm running Monterey 12.6.2. I have tried deleting the account and re-installing. I also spent an hour with Talktalk help and got nowhere before losing the connection. Anyone got any suggestions?

Jake

onetel on macmail

shake1 — Thu, 02 Mar 2023 22:43:30 GMT

Hi. Please could support reactivate my onetel email! I have changed the settings on all my email servers has instructed.

Re: onetel settings macmail

Gondola — Thu, 02 Mar 2023 22:59:48 GMT

Mac OS Monterey is capable of secure mail so I've requested that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and access returned within a couple of days after that. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Are you confident that you need no help with checking other services / devices / email software for compatibility with TLS 1.2 encryption and the incoming and outgoing server settings you're using? Did you identify Mac Mail as the only one having insecure settings? The culprit device or software that got your mailbox access switched off?

Re: onetel settings macmail

Ady-TalkTalk — Tue, 07 Mar 2023 07:14:27 GMT

Hi Jake, please add the affected mail address to your community profile in the private notes section.

Ady

Re: onetel settings macmail

shake1 — Mon, 13 Mar 2023 15:19:08 GMT

Hi Ady

My affected email has been added to my private notes section. Thank you in advance for your help!

Jake

Re: onetel settings macmail

Ady-TalkTalk — Tue, 14 Mar 2023 06:18:13 GMT

Hi Jake, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady