topic Re: no webmail log in in Email

no webmail log in

Knight2482 — Mon, 20 Mar 2023 10:54:01 GMT

I am having repeated issues logging on to webmail. I could not access it Thursday morning and again this morning. I get an error message saying "connection error. service is not available right now. retry".

it suddenly started working Thursday around midday, but has happened again today.

what do I need to do. everything else online is working so my broadband is fine, and I am not locked out.

Re: no webmail log in

Gondola — Mon, 20 Mar 2023 14:15:59 GMT

Hi @Knight2482

There's a problem with webmail. The incident is being worked on and you can track it on the Service Status (Email) page.

I reported the issue on 17th but the problem is still present.

Re: no webmail log in

Ady-TalkTalk — Tue, 21 Mar 2023 07:43:23 GMT

HI Knight2482, there's an incident at the moment you can keep track on the Service Status board.

Ady

Re: no webmail log in

Gondola — Mon, 20 Mar 2023 20:08:17 GMT

Looks like the issue was finally cleared by 2:15pm.