Tiscali emails

Jeffm — Wed, 22 Mar 2023 12:38:28 GMT

I delete my Tiscali account on my phone thinking there was a problem when it stopped working.... (didn't see email!) Thought resetting up the tiscali account on my android phone would resolve the problem... But even using the suggested settings on the TT website it doesn't let me set us the account!

I can only access email on webpage which is a faff!

Anyone got any ideas?

Re: Tiscali emails

Gondola — Wed, 22 Mar 2023 12:40:20 GMT

Good to know you can access webmail. If by didn't see email you mean the message from TalkTalk advising "Our records show that you are still accessing your email using unencrypted email settings..." then the email address receiving that notification has now been limited to webmail only access? It's a last resort action by TalkTalk to stop the use of email connections not secured by TLS 1.2 encryption.

TalkTalk Mail webmail is secure by design when using an up to date Internet browser.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in. Check that you can compose and send and receive mail sent to the same mailbox address.

If your mailbox is limited to webmail only access for both sending and receiving mail, you will be able to get access restored to email apps or email software, including mail collection services, passwords will then re-authenticate, so long as you're ready to use supported email software and secure email settings for all the ways you view emails.

We can advise on device and software compatibility with TLS 1.2 encryption and provide customer setup guides. Just let us know each mail collection service, each device, its operating system and email software including version that are in current use.

For a definitive check of email settings take screenshots of the incoming and outgoing server settings, image edit to obscure the first part of the email address and upload here using the Camera icon (desktop browser) or Picture icon (mobile browser) above this reply area.

When you confirm the secure settings are ready I can request TalkTalk Support to restore full access. TalkTalk Support will respond here and access will be restored usually within a couple of working days.

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Email account holder name

Scroll down to Private notes to add the email address(es)
and TalkTalk or MailPlus customer account number

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topic Tiscali emails in Email

Tiscali emails

Re: Tiscali emails