topic Re: Forwarding email from Gmail to TalkTalk in Email

Forwarding email from Gmail to TalkTalk

chucky3 — Tue, 11 Apr 2023 18:56:20 GMT

I have my Gmail account to automatically forward emails to TalkTalk. With the exception of one particular sender, this has worked OK for in excess of 10 years. Now today all emails are blocked, the error message being:

552 5.2.0 xxxxxxxxxxxxxxxxxxxxxxxxxx Content rejected (TT992)

What is going on ? How can I get the functionality back ?

Thanks.

Re: Forwarding email from Gmail to TalkTalk

NewbieHere — Tue, 11 Apr 2023 19:06:41 GMT

This seems to be a general problem that’s recently cropped up. Talk talk seems to be rejecting emails from some gmail addresses with an undeliverable message going back to the sender stating message blocked and

The response from the remote server was:

552 5.2.0 mJAbpSFLwlLssmJAcplvPc Content rejected (TT992)

Re: Forwarding email from Gmail to TalkTalk

davidl1 — Tue, 11 Apr 2023 19:43:10 GMT

I have the same must created my own post hope its sorted soon

Re: Forwarding email from Gmail to TalkTalk

royjack — Tue, 11 Apr 2023 21:25:14 GMT

I have the same problem

Re: Forwarding email from Gmail to TalkTalk

NewbieHere — Wed, 12 Apr 2023 10:11:15 GMT

Hi, please can someone from TalkTalk acknowledge that there is an issue & that it is being actively progressed. It seems that it’s affecting multiple customers if not all.

Re: Forwarding email from Gmail to TalkTalk

davidl1 — Wed, 12 Apr 2023 10:19:45 GMT

Its driving me mad so frustrating !

Re: Forwarding email from Gmail to TalkTalk

NewbieHere — Wed, 12 Apr 2023 11:18:30 GMT

I just wish TT would acknowledge an issue & give us all an estimate of when it will be resolved

Re: Forwarding email from Gmail to TalkTalk

Gliwmaeden2 — Wed, 12 Apr 2023 11:21:56 GMT

I'll try to flag this to staff.

So far nothing showing in Service Status Dashboard.

Re: Forwarding email from Gmail to TalkTalk

Rochelle — Wed, 12 Apr 2023 11:28:30 GMT

Mine have been blocked since yesterday and I have only just realised!! I have missed amazon deliveries and other important emails . |I can't believe no one in authority has answered. Have just beento the main protal to try to fnd something out from webchat but I can't even seem to access it!!

Re: Forwarding email from Gmail to TalkTalk

NewbieHere — Wed, 12 Apr 2023 11:45:48 GMT

Thank you, you are a star!

Re: Forwarding email from Gmail to TalkTalk

Discopoli1 — Wed, 12 Apr 2023 11:52:32 GMT

I have exactly the same happening. And even a message originated in gmail was blocked!

Answer, please!

Re: Forwarding email from Gmail to TalkTalk

andysue — Wed, 12 Apr 2023 13:01:58 GMT

I am having the same problem, I am having emails from banks etc not forwarding, I have spent ages on this trying to sort it changing settings.

mine comes up with :-

The response from the remote server was:

552 5.2.0 mYDTpml8LL2IemYDUpGTgP Content rejected (TT992)

What on earth is going on?

Re: Forwarding email from Gmail to TalkTalk

Rochelle — Wed, 12 Apr 2023 14:02:49 GMT

I have been in touch with webchat and they seemed to be unaware of the problem. I let them know in no uncertain terms that it is probably affecting thousands of customers!! @Gliwmaeden2

Re: Forwarding email from Gmail to TalkTalk

mikes23 — Wed, 12 Apr 2023 14:20:39 GMT

I have had the same problem for a couple of days from Gmail to Talk Talk.

Re: Forwarding email from Gmail to TalkTalk

davidl1 — Wed, 12 Apr 2023 14:24:00 GMT

Thanks, I tried on Twitter, but I am sure they don't have a clue, let's hope something is actioned soon.

Regards

Re: Forwarding email from Gmail to TalkTalk

NewbieHere — Wed, 12 Apr 2023 16:53:48 GMT

Thank you for all your help, I can confirm the issue has been resolved for me.

Re: Forwarding email from Gmail to TalkTalk

davidl1 — Wed, 12 Apr 2023 17:19:19 GMT

Thanks all, everything seems to be working.

Regards

Re: Forwarding email from Gmail to TalkTalk

Rochelle — Wed, 12 Apr 2023 19:32:02 GMT

Yes it all returned to normal an hour or so after I reported it to webchat. I then spent all afternoon on my Gmail webmail forwarding important emails to my Outlook as no way do talktalk ever manage to send those email once the undelivered noticed has appeared!!

All it needed was Ady or one of the other TT moderators on here to have picked up we were having problems from all the posts !! They used to be so on the ball. Don't know what has happened!!

Re: Forwarding email from Gmail to TalkTalk

Gliwmaeden2 — Wed, 12 Apr 2023 19:39:44 GMT

I escalated it 8 hours ago, but it took till c 6pm for them to post anything about it! They are still working on it.....

Re: Forwarding email from Gmail to TalkTalk

Gliwmaeden2 — Wed, 12 Apr 2023 20:19:48 GMT

@Rochelle, every post added after I escalated the thread would have delayed it reaching staff.

The normal queuing system in the forum workflow would apply.

In an emergency (eg any loss of service) it's important that you do use the Chat / phone support available as, while cumbersome, it is in real time.

Forum staff are working through posts from oldest to newest, so not the place to expect an immediate response.

Glad it seems to be sorted for you now.