topic Rejected Email in Email

Rejected Email

andysue — Thu, 20 Apr 2023 22:30:17 GMT

Ever since the fiasco of email not being passed on through gmail I now have email being rejected ( 3 today) all appear to be from Windscribe. can you stop the rejections please?

The response from the remote server was:
552 5.2.0 pa17pHJgRwkOepa18pm2bN Content rejected (TT992)

The response from the remote server was:
552 5.2.0 pabupGzbwKVkDpabvpRSY4 Content rejected (TT992)

The response from the remote server was:
552 5.2.0 paN8pFOMqSVmqpaN9pbs5l Content rejected (TT992)

Re: Rejected Email

Chris-TalkTalk — Fri, 21 Apr 2023 13:07:31 GMT

Hi andysue,

If you are still experiencing this problems can you add the email addresses that you think are being blocked to the private notes section of your community profile

Thanks

Chris

Re: Rejected Email

Discopoli1 — Sun, 18 Jun 2023 11:38:51 GMT

I have the same problem. How do I find the private notes section of my community profile ?

Re: Rejected Email

Gliwmaeden2 — Sun, 18 Jun 2023 17:11:00 GMT

@Discopoli1, you need to first of all return to the message board and click on start a topic as this is an old thread, and it helps staff not to have confusion between different customers for replies etc.

You also need to complete your community forum profile details for TT staff to identify your account.

Add your Talktalk landline number / account number by going via your avatar/name; settings; Personal Information.

For the affected email addresses, you'll find Private Notes at the end of the Personal Information section. Add them there and SAVE CHANGES.