topic Re: New Customer. Can't Create Email Address. in Email

New Customer. Can't Create Email Address.

TheCatsDad — Mon, 17 Apr 2023 05:55:45 GMT

I've recently signed up to TalkTalk on their Fibre connection (FTTP). I've been trying to create an email address but each time it says:

Unable to add mailbox

We’re sorry for any inconvenience

Any idea what could be wrong? I've tried on different days.

Re: New Customer. Can't Create Email Address.

Divsec — Mon, 17 Apr 2023 06:38:37 GMT

Hi @TheCatsDad your post has been escalated and you should hear soon. Personally I avoid all ISP related emails as my long term relationships with ISPs are never enduring and legacy email accounts a pain. Gmail and Outlook are my favourites, other suppliers are available.

Re: New Customer. Can't Create Email Address.

Ady-TalkTalk — Mon, 24 Apr 2023 06:33:49 GMT

Hi TheCatsDad, I'm afraid there's an incident open for this, but I don't envisage it being resolved in the near future.

Ady