topic Re: Cannot send/receive to/from Hotmail in Email

Cannot send/receive to/from Hotmail

Mal469 — Wed, 19 Apr 2023 12:11:08 GMT

Although I seldom use it, only for emergencies, my mail client is suddenly unable to send/receive to/from my Hotmail account in its regular checking. All other accounts are working properly. I am able to send to Hotmail addresses. The error is reported as

Unable to send or receive messages for the XXXXXX Hotmail account. The email server returned an error.

Server Error: 0x800CCC90

Server Response: -ERR Some deleted messages could not be removed. Microsoft Exchange Server POP3 server signing off.

Server: 'pop-mail.outlook.com'

Protocol: POP3

Port: 995

Not sure about the specific response, checking the webmail there is nothing in the deleted folder.

Is there a current issue between Hotmail/Outlook and PIPEX?

Mal469

Re: Cannot send/receive to/from Hotmail

HansD — Wed, 19 Apr 2023 20:48:28 GMT

Same error here since a few days.

But i have found the solution.

u have to sign in into your hotmail e-mail account on the website and thengo to

settings > view all outlook settings > mail > Sync email > let apps and devices delete messages from outlook

Re: Cannot send/receive to/from Hotmail

Gliwmaeden2 — Wed, 19 Apr 2023 20:58:22 GMT

Hmmm.... I wonder if this is similar to the problem we had with Gmail: Talktalk.net etc last week, @Ady-TalkTalk?

Look out for a response from staff during the day, @HansD & @Mal469.

Staff reply Monday to Friday. The thread is in a queue for attention.

Re: Cannot send/receive to/from Hotmail

Chris-TalkTalk — Fri, 21 Apr 2023 12:50:51 GMT

Hi Mal,

How are you getting on, are you still experiencing problems?

Chris

Re: Cannot send/receive to/from Hotmail

Mal469 — Fri, 21 Apr 2023 15:18:42 GMT

Hi,

All is now OK.

If I send a test message from PIPEX to my Hotmail account I can receive it, so this has corrected itself.

Doing the reverse, at first I was getting:-

The message could not be sent because the server rejected the sender's email address.

Server Error: 530

Server Response: 530 5.7.57 Client not authenticated to send mail.

Server: 'smtp-mail.outlook.com'

Protocol: SMTP

Port: 587

Secure(SSL): Yes

This prompted me to look at the properties, and I realised I had not checked, for Outgoing Mail Server, "My server requires authentication". Correcting this solved my problem. I thought the messages were not being received in my inbox, until I found them in junk!

Thanks for taking an interest.

Mal469

Re: Cannot send/receive to/from Hotmail

Ady-TalkTalk — Mon, 24 Apr 2023 13:02:39 GMT

Thanks for posting back to let us know.

Ady