topic Can receive but not send emails via Thundebird in Email

Can receive but not send emails via Thundebird

ivann1938 — Thu, 27 Apr 2023 18:08:38 GMT

I can receive but not send emails via Thunderbird. Having checked with Talktalk webmail I find that they appear with no problem , Which suggests I think that my account setting is faulty, but having checked my settings I cannot find the cause.

I am not particularly computer savvy so grateful for any suggestions.

Re: Can receive but not send emails via Thundebird

KeithFrench — Fri, 28 Apr 2023 12:16:04 GMT

What type of email address are you using, is it a talktalk.net one?

Please can you attach a screenshot of your SMTP settings in Thunderbird?

Re: Can receive but not send emails via Thundebird

ivann1938 — Fri, 28 Apr 2023 11:16:47 GMT

My Talktalk address is a talktalk.net address , I have taken a screenshot but dont know how to send it to you. This problem has only arisen recently.Grateful for your help.

Re: Can receive but not send emails via Thundebird

KeithFrench — Fri, 28 Apr 2023 11:52:40 GMT

Upload them via the "Insert Photos" button (in a mobile browser it's the picture icon) on the post editor's toolbar with the Size parameter set to Large. If they are too small, I will not be able to read them & although I can enlarge them, this puts the text out of focus. If you prefer PM them to me. If you do PM me, then please add a link in there to this thread, so that I can find it easily.

Re: Can receive but not send emails via Thundebird

ivann1938 — Fri, 28 Apr 2023 12:19:49 GMT

Here goes, just hope this works

SMTP

Re: Can receive but not send emails via Thundebird

KeithFrench — Fri, 28 Apr 2023 12:26:39 GMT

Those settings are fine, what happens if you try to send an email to this test address:-

test-mail@talktalk.net

You should get a response back looking like this:-

Test email response

If you do not get anywhere, what happens if you try a different email client, such as Windows Mail & Calendar (if you are using Windows of course)?

Re: Can receive but not send emails via Thundebird

ivann1938 — Fri, 28 Apr 2023 13:24:44 GMT

I have sent a test email to talktalk as suggested and it has been acknowleged and Thunderbird now appears to be working OK. Very confusing. Thanks for your help

Re: Can receive but not send emails via Thundebird

KeithFrench — Fri, 28 Apr 2023 13:52:13 GMT

No worries, glad to help.