topic Changing the password on my pipex email account in Email

Changing the password on my pipex email account

JHorner — Tue, 09 May 2023 14:00:33 GMT

I have a pipex email account which I have had for many years.

I am a little worried that someone has obtained this email address and is attempting to use it to gain access to other things like facebook and amazon. Hence, I am currently visiting these places to change and strengthen my password and set up two factor authorization etc.

I decided I would like to change the password on my pipex email account as well just in case this password is compromised.

However, I cannot figure out how to change the password!

I can log in to webmail but can't see how to make the change from there

Re: Changing the password on my pipex email account

JHorner — Tue, 09 May 2023 14:06:57 GMT

Further to the above. I have strong suspicions that someone has actually obtained my password so would like to rest the passqword with some urgency

Re: Changing the password on my pipex email account

Gondola — Tue, 09 May 2023 14:12:52 GMT

The Reset password now button in the help article Changing your email password will take you to password reset and recovery.

If you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.

Let us know if you don't recognise an additional email address and or mobile as yours or if there's only one email address listed. If you can sign in to TalkTalk Mail webmail then you can set up password recovery reset details from the main menu and Update your reset details menu item.

Re: Changing the password on my pipex email account

JHorner — Tue, 09 May 2023 14:32:19 GMT

Thank you very much. I have successfully reset my password now