topic Re: Emails forwarded from my business email address are not being received into my Tiscali email ... in Email

Emails forwarded from my business email address are not being received into my Tiscali email inbox

JudithM1 — Wed, 10 May 2023 14:15:57 GMT

I've just changed my website host to SiteGround and set up my business email address with them. I have also set up for the emails to be automatically forwarded to my personal Tiscali email account. These emails are not arriving.

I have been in touch with SiteGround who have investigated and as far as they can see, the emails are being forwarded.

Why am I not receiving them?

Thanks

JAM

Re: Emails forwarded from my business email address are not being received into my Tiscali email ...

Chris-TalkTalk — Thu, 11 May 2023 08:09:59 GMT

Hi JudithM1,

Could I just ask, are you checking for the emails in the Tiscali webmail inbox rather than in a mail client?

Chris

Re: Emails forwarded from my business email address are not being received into my Tiscali email ...

JudithM1 — Thu, 11 May 2023 13:07:29 GMT

I'm checking both - neither shows my business emails. My new website host has confirmed that there is no problem from their side of things. I would like this resolved as quickly as possible.

Re: Emails forwarded from my business email address are not being received into my Tiscali email ...

Ady-TalkTalk — Mon, 15 May 2023 06:46:57 GMT

Hi JudithM1, please add the sending address to the private notes in your community profile and I'll run a 7 day check for you to see if we're rejecting them.

Ady