topic Following talktalk request to upddate email details. in Email

Following talktalk request to upddate email details.

beeman86 — Tue, 23 May 2023 13:36:09 GMT

My email now will not send emails , they sit in the outbox, Using suggested change to email sttings:-

Outlook in Win 10

incoming mail mail.talktalk.net:993:1

outgoing mail smtp.talktalk.net.587:0

Gives error

Re: Following talktalk request to upddate email details.

Ady-TalkTalk — Wed, 24 May 2023 07:08:01 GMT

Hi beeman86, what error are you getting? Is that username or password is incorrect?

Ady

Re: Following talktalk request to upddate email details.

beeman86 — Wed, 24 May 2023 10:49:24 GMT

Hi Ady, thank for the reply. Firstly Win 10 had a fit and I ended up having to reload everything and I loaded Outlook for Win 10. It needed settings put in so I followed the letter from Sept. last year. It came up with a yellow band across the top of the screen saying I needed to put in a new password or allow it to Sync?

I see there are variations of incoming mail and out going mail . SMTP which I followed.

I send and email , it sits in the outbox. My assumption is it an out going mail problem.

I am stuck and do not know how to fix. Clivve

Re: Following talktalk request to upddate email details.

Ady-TalkTalk — Thu, 25 May 2023 07:52:42 GMT

The correct email settings and the only ones you can use are here in the Email Settings Help Article.

Ady

Re: Following talktalk request to upddate email details.

beeman86 — Thu, 25 May 2023 10:42:47 GMT

I have followed the settings for Microsoft Outlook, using the shown detail but no joy! It has completely flummoxed me.

MAIL.talktalk.net993

SMTP.talktalk.net.587

2 boxes ticked. 2 not ticked

Re: Following talktalk request to upddate email details.

beeman86 — Fri, 26 May 2023 06:04:22 GMT

I took the decision to delete the TalkTalk entry and waited a while and then re- instated my email address.

Looked at the set up and it shows:- Incoming:- :993:1

outgoing:- :465:1

all 4 boxes ticked.

Going to Talktalk web mail there are 3 messages which do not appear in my inbox,

Re: Following talktalk request to upddate email details.

Ady-TalkTalk — Fri, 26 May 2023 12:23:33 GMT

Using port 465 will get you limited again. 587 is accepted.

Ady

Re: Following talktalk request to upddate email details.

beeman86 — Fri, 26 May 2023 13:01:23 GMT

Thank you Ady, I have changed that setting but, still no incoming mail? Talktalk web mail has 2 emails sitting there.

At least the talktalk email address is showng no error. Clive

Re: Following talktalk request to upddate email details.

beeman86 — Sat, 27 May 2023 21:06:05 GMT

I notice that the incoming mail is shown as:- mail.talktalk.net:993:1 but the example in the help page for outlook shows

it as:- imap.talktalk.net:993:1

Which is right? Clive

Re: Following talktalk request to upddate email details.

beeman86 — Sun, 28 May 2023 06:39:51 GMT

This morning, Sunday messages appeared in my email inbox. it has been 3 weeks relying on talktalk webmail.

Thank you for the help from the Forum. Clive

Re: Following talktalk request to upddate email details.

Ady-TalkTalk — Wed, 31 May 2023 06:48:17 GMT

Hi Clive, if you add your email address to the private notes in your profile I can keep an eye on it being limited.

Ady