topic Re: Not Received Email From Lineone Account since 15th May in Email

Not Received Email From Lineone Account since 15th May

benarty — Thu, 25 May 2023 18:06:31 GMT

Hi,

Is there an issue with Lineone emails. I have not received any emails since 15th May and I normally get about ten per day. I am not getting them on my desktop, tablet or phone so it is not a device issue and I have not changed anything. Any advice would be appreciated.

Re: Not Received Email From Lineone Account since 15th May

benarty — Thu, 25 May 2023 18:32:30 GMT

I have just found all of my emails on Talktalk Webmail, but they are not coming through to Thunderbird on my desktop or the email Clients on my phone or tablet so something has changed.

Re: Not Received Email From Lineone Account since 15th May

Ady-TalkTalk — Fri, 26 May 2023 12:30:01 GMT

Hi benarty, are you using the secure email settings on all your devices? Email Settings.

Ady

Re: Not Received Email From Lineone Account since 15th May

benarty — Sat, 27 May 2023 07:35:04 GMT

All sorted, many thanks.

Re: Not Received Email From Lineone Account since 15th May

Karl-TalkTalk — Mon, 29 May 2023 06:21:44 GMT

Thanks for confirming.

Regards,

Karl.