topic Disabled email address due to invalid credentials in Email

Disabled email address due to invalid credentials

TomHol — Mon, 29 May 2023 16:47:47 GMT

How do I find out exactly what is wrong and how to put it right? The BOT is useless and I am losing the will to live.

Re: Disabled email address due to invalid credentials

ferguson — Mon, 29 May 2023 17:34:27 GMT

Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) along with the affected email address in the Private notes section so that the support team can link your forum identity with your account and then wait for them to respond.

Re: Disabled email address due to invalid credentials

Ady-TalkTalk — Wed, 31 May 2023 08:08:28 GMT

Hi TomHol, are you able to login to your mailbox using webmail? The mailboxes in your profile are both showing full function.

Ady