topic Re: Email inaccesssable in Email

Email inaccesssable

laurie2 — Tue, 20 Jun 2023 10:36:17 GMT

My password appears to have been changed which means I can neither send or receive emails or access Mytalktalk. I cannot receive codes to update my password as my mobile phone number is out of date. Please help me.

Is it possible to change my mobile number without logging on to Mytalktalk?

Re: Email inaccesssable

Gondola — Tue, 20 Jun 2023 11:50:27 GMT

If you cannot sign in to webmail then wait for TalkTalk Support to reply here and set up email password recovery.

Ask Customer Services to change your MyAccount login email Username and to update your Mobile number. If you can then login to MyAccount you should be able to change the email password.

If you can then sign in to webmail you can update your password recovery reset details.

Re: Email inaccesssable

Ady-TalkTalk — Thu, 22 Jun 2023 10:28:41 GMT

Hi laurie2, I can help you change the password reset details. I've sent you a personal message to obtain more information.

Ady