topic Re: Webmail login problems in Email

Webmail login problems

yogaman — Wed, 28 Jun 2023 08:58:40 GMT

I'm having the same issue as other posters with our email accounts. I get to the log in page & enter e-mail address, but when I press the blue "CONTINUE" button, nothing happens. Accounts were all working fine yesterday. Understand Talktalk were doing some upgrade work in the early hours, which have affected legacy emails. Member Gondola has very kindly provided a link to the legacy email page (thanks Gondola) which means I can check my emails as normal. Does anyone know if I'm always going to have to use this link or if Talk talk will provide an automatic link to the "legacy" page?

Re: Webmail login problems

Anonymous — Wed, 28 Jun 2023 09:06:30 GMT

Hello,

Apologies, we've just been asked if you can retest and confirm if this is still happening please?

Thanks

Re: Webmail login problems

yogaman — Wed, 28 Jun 2023 09:27:53 GMT

Hi Michelle

Thanks very much for this.

Just checked emails and the auto link to the "legacy" login seems to be working as normal.

Much appreciated.

Nick.

Re: Webmail login problems

Anonymous — Wed, 28 Jun 2023 09:29:42 GMT

Hi,

I'm glad to hear this and thanks for confirming 🙂

Thanks