topic Re: Webmail login in Email

Webmail login

LUDDITE — Wed, 28 Jun 2023 08:04:59 GMT

Hi all, this morning I am unable to log into one of my webmail addresses using my smart phone . Earlier today I was on my Pc and logged in to both of my email addresses no problem, however I have just tried to log into one of my email addresses using my smart phone (my "Bluemail" one is fine) and after entering my email address I select continue and nothing happens. I have tried clearing history etc, but nothing happens.

Can anyone help please?

Re: Webmail login

Gondola — Wed, 28 Jun 2023 08:27:32 GMT

Planned email maintenance - 28th June 2023

As part of our ongoing improvements to the TalkTalk email platform, we've got some planned maintenance,

Start time - Wednesday 28th June 00:00AM
End time - Wednesday 28th June 03:00AM

Don't worry, you'll still have access to your emails during this maintenance window and shouldn't experience any issues. However, you may notice things are a little slower than normal or you might be asked to log in again in a few minutes.

_________________________

Customers have been signed out of webmail and on re-sign in are directed to a new landing page URL https://apps-legacy.talktalk.co.uk/appsuite

Try that sign in.

Re: Webmail login

LUDDITE — Wed, 28 Jun 2023 08:38:33 GMT

Thanks Gondola, I was supposed to have checked on outages / maintenance but obviously missed it! (put it down to my age!!)

Your link followed and logged in.

Thanks again.

Re: Webmail login

yogaman — Wed, 28 Jun 2023 08:33:38 GMT

Thanks Gondola. I'm having the same issue as OP, but not being automatically directed to the link you kindly provided. Using your link, I get through to the "old-style" login page which works as normal (many thanks for the link👍).

Re: Webmail login

Anonymous — Wed, 28 Jun 2023 09:11:56 GMT

Morning,

Could you try this again please as we believe this should now be working ok.

Thanks

Re: Webmail login

LUDDITE — Wed, 28 Jun 2023 09:46:18 GMT

Hi Michelle, working fine thanks.

Re: Webmail login

Anonymous — Wed, 28 Jun 2023 09:49:00 GMT

Hello,

Brilliant, thank you 🙂

Thanks