topic Re: Can't log in to Email in Email

Can't log in to Email

DannyT — Wed, 28 Jun 2023 09:13:10 GMT

Hi Tried to log on to my legacy Talk Talk (pipex email) just now.. was surprised to see that no Password entry field was displayed... but continued with logon on!! BUT THEN NOTHING HAPPENS... I see there are a number of entries re this fault. HELP

Re: Can't log in to Email

Gondola — Wed, 28 Jun 2023 09:20:34 GMT

TalkTalk are saying this issue should be resolved. So, the first thing is to retry the sign in.

Following the overnight maintenance customers have been signed out of webmail and on re-sign in are directed to a new landing page URL https://apps-legacy.talktalk.co.uk/appsuite

If you find a standard sign in doesn't work / stalls then try that login link.

Re: Can't log in to Email

DannyT — Wed, 28 Jun 2023 09:57:05 GMT

Standard sign in still stalls... so having to use the above link

Re: Can't log in to Email

Ady-TalkTalk — Thu, 29 Jun 2023 06:09:28 GMT

Hi DannyT, it should be back to normal now.

Ady

Re: Can't log in to Email

DannyT — Thu, 29 Jun 2023 09:31:33 GMT

Thanks Andy... fingers crossed!! Can't understand how these "glitches" happen. Having worked for a number of yrs in IT my comment would be, test, test test and then test again, and when you've think you've tested everything do some more testing!!!

Re: Can't log in to Email

DannyT — Thu, 29 Jun 2023 09:33:57 GMT

As always Gondola thanks for all your help..👍👍

Re: Can't log in to Email

Gondola — Thu, 29 Jun 2023 09:38:49 GMT

You're very welcome.