topic Re: Server authentication error in Outlook and other email clients in Email

Server authentication error in Outlook and other email clients

georgeh2011 — Wed, 23 Aug 2023 17:29:47 GMT

That old stalwart is back:

This is affecting my account across multiple PCs and also my Android phone which is NOT using Outlook.

Re: Server authentication error in Outlook and other email clients

jonwort — Wed, 23 Aug 2023 17:36:51 GMT

Copy that. Same issue has just cropped up again on email access for me and my wife using Outlook client. Access via webmail seems OK. Jon

Re: Server authentication error in Outlook and other email clients

georgeh2011 — Wed, 23 Aug 2023 17:41:04 GMT

Mine has now started working again.

Sounds like the usual glitch with the authentication servers which keeps coming back on TalkTalk like a bad penny. It has been going on for YEARS.

Re: Server authentication error in Outlook and other email clients

jonwort — Wed, 23 Aug 2023 17:43:59 GMT

Mine too!! As it has happened before, the Community forum was my first point of reference 🙂

Re: Server authentication error in Outlook and other email clients

georgeh2011 — Wed, 23 Aug 2023 17:46:22 GMT

Everything crossed it stays that way..... LOL

I always come here first as the "Service Dashboard" is usually hours to days behind what is actually going on.

Re: Server authentication error in Outlook and other email clients

Gondola — Wed, 23 Aug 2023 17:53:07 GMT

If your mailboxes are in the process of being migrated to the new mail platform then you may experience a minor interruption to service. Have you received the notification email from TalkTalk about your mailbox being prepared for migration?

Re: Server authentication error in Outlook and other email clients

georgeh2011 — Wed, 23 Aug 2023 17:58:29 GMT

No I haven't.

The only email I've received (yesterday) talks about a new webmail, NOT migrating to a new platform.

Re: Server authentication error in Outlook and other email clients

Gondola — Wed, 23 Aug 2023 18:45:35 GMT

Mailboxes are being migrated to a new platform in order to provide an updated webmail service. Mail Upgrades Planned

Re: Server authentication error in Outlook and other email clients

georgeh2011 — Wed, 23 Aug 2023 18:47:34 GMT

Will it still suffer from the annoying intermittent server authentication issues which have plagued TalkTalk email for years on the current and previous platforms?