topic Re: Unable to login to emails in Email

Unable to login to emails

davidl1 — Fri, 01 Sep 2023 06:50:05 GMT

Unable to log into emails again, I thought this would be behind us since the upgrade to the new platform

Re: Unable to login to emails

Glauco — Fri, 01 Sep 2023 07:01:45 GMT

Yup, same here.

I love how TT's email service status at https://support.talktalk.co.uk/email-service-status currently shows "no known issues", yet there's no way for us to report the current issue, other than writing on this forum. Why isn't there a "Report issue" link on that page?

Re: Unable to login to emails

davidl1 — Fri, 01 Sep 2023 07:06:42 GMT

I have often thought the same thing, the service status is always slow to respond, no matter what the issue is.

As far as I know there is no other way of reliably reporting any issue other than on the forum.

Regards

Re: Unable to login to emails

Karl-TalkTalk — Fri, 01 Sep 2023 07:15:07 GMT

An incident has been raised for this and this is now under investigation.

Karl.

Re: Unable to login to emails

davidl1 — Fri, 01 Sep 2023 07:18:07 GMT

Thanks Karl

Regards

Re: Unable to login to emails

Karl-TalkTalk — Fri, 01 Sep 2023 07:18:42 GMT

No Problem 🙂

Karl