topic Email issues in Email

Email issues

SteveWood — Thu, 14 Sep 2023 14:31:24 GMT

Since TalkTalk have made their Email page changes recently, I can no longer access my Address Book or Calendar or move/copy/print emails.

Re: Email issues

Gondola — Thu, 14 Sep 2023 14:45:56 GMT

Hi SteveWood

I cannot yet replicate the missing calendar but I have tested and replicated the inability to Drag and Drop mail messages from one folder to another. That particular issue is caused by the conflict of code written by the Advertising media company. So to test I suggest you download and install an Advert Blocker to your browser. That at least will block the harmful advertising code.

I'm currently testing using Chrome, latest release with the Ghostery Ad Blocker and Firefox, latest release with AdBlocker Ultimate. Try one of those.

Let me know what you find.

Re: Email issues

Ady-TalkTalk — Mon, 18 Sep 2023 06:21:50 GMT

Hi SteveWood, please let us know what Operating System, Browser and the versions of both you are using. This will help us identify the cause of the problem.

Ady