Email received about "refreshing" account settings

galan46 — Sat, 23 Sep 2023 11:39:37 GMT

Hello,

Yesterday I received an email, assumed to be from TalkTalk, stating that I need to refresh my email account settings before the 10th Oct. It provides a link to go to the account but it does not work and I have since heard it is a scam.

Can anyone provide some more information? And why, when I used the main TalkTalk account Chat service, the person I chatted with did not know anything about it and asked me if I wanted the details of the settings sent by email.

Well confused.

Re: Email received about "refreshing" account settings

Gliwmaeden2 — Sat, 23 Sep 2023 11:48:30 GMT

See the sticky at the top of the board and much discussion on here.

Report phishing, block sender, delete the email and run a malware check.

Keep antivirus software up to date.

Talktalk Chat agents are frequently behind the curve and not sufficiently informed. Follow the advice in the community, @galan46.

topic Email received about "refreshing" account settings in Email

Email received about "refreshing" account settings

Re: Email received about "refreshing" account settings