topic Re: User is deactivated (AUTHORIZATION-0001) in Email

User is deactivated (AUTHORIZATION-0001)

MarkH6 — Wed, 04 Oct 2023 10:28:26 GMT

I have tried to log into my email and got the following message

'User is deactivated (AUTHORIZATION-0001)'

Can my email be reactivated?

Thanks

Gondola — Wed, 04 Oct 2023 10:33:58 GMT

Has your mailbox just been migrated to the new platform?

Try a different browser.

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

Ady-TalkTalk — Thu, 05 Oct 2023 08:14:08 GMT

Hi MarkH6, just make sure you're always using the correct URL.

Ady