topic Cannot set up e-mail on Outlook in Email

Cannot set up e-mail on Outlook

ADline1 — Fri, 06 Oct 2023 10:06:34 GMT

Hi I have an old lineone account, registered with Tal Talk but it stopped allowing me to send e-mail from Outlook yesterday. I deleted the account & tried to add it again but was told that there was a problem & the account could not be opened.

Webmail is fine.

Re: Cannot set up e-mail on Outlook

Gliwmaeden2 — Fri, 06 Oct 2023 10:43:31 GMT

There are ongoing problems with email at the moment and since about 36 hours ago, @ADline1.

Keep an eye on Service Status Dashboard for updates.

Not worth trying to set up anything till there's a clean bill of health.

If you need staff support, ensure that you have updated your community forum profile details (go via your avatar/name; settings. SAVE CHANGES). Staff need your landline phone number or Talktalk account number in there.

Re: Cannot set up e-mail on Outlook

Ady-TalkTalk — Mon, 09 Oct 2023 06:45:39 GMT

Hi ADline1, is your mailbox sending again now?

Ady