topic Creating and deleting email accounts in Email

Creating and deleting email accounts

TheOriginalCatwoman — Thu, 02 Nov 2023 16:10:30 GMT

Hello - has there been any updates as to when this part of the email service will be available? The message says that it was estimated to be the end of September once work on the new upgraded platform was finished.

Re: Creating and deleting email accounts

Gondola — Thu, 02 Nov 2023 17:15:30 GMT

The mail migration project is over-running and some mailboxes still await migration to the new look mail platform.

We had anticipated that the ability for users to delete mailboxes and then create new mailbox addresses would return in due course and I understand that a final decision on the return of these features is awaited.

Re: Creating and deleting email accounts

TheOriginalCatwoman — Fri, 03 Nov 2023 08:04:25 GMT

Thank you Gondola - I appreciate that such a large mail migration would overrun with the sheer volume of TalkTalk email users.