topic Re: Unable to access talktalk email account in Email

Unable to access talktalk email account

brough — Fri, 03 Nov 2023 10:45:15 GMT

Unable to access account since last night, just getting a spinning disc. Internet appears to be working ok.

Re: Unable to access talktalk email account

donnachadelong — Fri, 03 Nov 2023 12:11:19 GMT

Ditto, death spiral since yesterday - still going. I am getting Talktalk emails on my phone, so the problem is with the new webmail app.

Re: Unable to access talktalk email account

Ady-TalkTalk — Fri, 03 Nov 2023 13:30:52 GMT

Thanks for posting to let us know. The team are investigating as we speak.

Ady

Re: Unable to access talktalk email account

nobbie50 — Fri, 03 Nov 2023 13:33:54 GMT

Same - Unable to send/receive or indeed login to emails for two days

Re: Unable to access talktalk email account

donnachadelong — Mon, 06 Nov 2023 10:49:21 GMT

I got in today by going through https://webmail.talktalk.co.uk/ . However, I have received reports that emails sent to the account are bouncing:

Re: Unable to access talktalk email account

brough — Mon, 06 Nov 2023 12:58:37 GMT

Thanks for your message. I've been trying over the weekend but was still unable to log in with Chrome. However, early this morning I tried Microsoft Edge and it eventually let me in. I then tried again in Chrome and was now able to log in, although it was quite slow loading. Not sure what's happening but will monitor it this afternoon/evening and let you know.